Cookie policy.
Last updated: 13 August 2026
This Cookie Policy explains how EC Support (“we”, “us” or “our”) uses cookies and similar technologies when you visit our website.
It should be read alongside our Privacy Policy, which explains how we collect and use personal information.
What are cookies?
Cookies are small files that are stored on your device when you visit a website. They can be used to enable websites to function correctly, remember preferences and provide information about how a website is used.
How we use cookies
Our website is hosted by Squarespace, which uses cookies and similar technologies to provide and operate the website.
We use two main categories of cookies:
Essential cookies
These cookies are necessary for the website to operate securely and correctly and may also be used to remember your cookie preferences.
These cookies do not require your consent because they are necessary for the operation of the website or to provide functionality you have requested.
Analytics and performance cookies
We use Squarespace analytics to collect statistical information about how visitors find and use our website.
This helps us understand things such as:
how many people visit the website;
which pages are visited;
how visitors navigate around the website;
how visitors arrived at the website; and
how visitors interact with forms and buttons.
We use this information to understand how our website is being used and to help us improve its content and performance.
Squarespace analytics cookies
The Squarespace analytics cookies that may be used on this website include:
CookiePurposeDurationss_cidIdentifies unique visitors and tracks visitor sessions2 yearsss_cpvisitIdentifies unique visitors and tracks visitor sessions2 yearsss_cvisitIdentifies unique visitors and tracks visitor sessions30 minutesss_cvrIdentifies unique visitors and tracks visitor sessions2 yearsss_cvtIdentifies unique visitors and tracks visitor sessions30 minutes
The cookies used may change if Squarespace updates its services or if the features used on this website change.
Your cookie choices
You can object to the use of analytics and performance cookies using the cookie controls available on this website.
If you object, we will stop using these cookies on your device.
You can change your cookie preferences at any time using the cookie preferences option available on the website.
You can also control or delete cookies through your browser settings. Blocking some cookies may affect how certain parts of the website function.
Third-party services
Some features of our website may be provided by third-party services.
Where a third-party service uses cookies or similar technologies, its use of those technologies may be subject to that provider's own privacy and cookie practices.
Where consent is legally required for a particular technology, it will not be used without the required consent.
Changes to this Cookie Policy
We may update this Cookie Policy if the cookies or services used on our website change or to reflect changes in applicable law.
The latest version will be published on this page and the date above will be updated accordingly.
Contact us
If you have any questions about this Cookie Policy, please contact us using the Contact page on this website.